Open Software Information Technology (OSIT), a leading provider of custom digital and AI solutions in Saudi Arabia, is proud to announce a strategic partnership with Deliverist, a next-generation logistics and last-mile delivery service. This collaboration marks a pivotal step toward enhancing customer success through the integration of AI-powered automation, predictive insights, and a state-of-the-art customer portal.
Under this partnership, OSIT will spearhead the development of Deliverist’s new Customer Success Platform, which includes:
A Unified Customer Portal for seamless shipment tracking, request management, and service feedback
AI-Driven Automation Tools to streamline order handling, proactive notifications, and intelligent support
Advanced Analytics Dashboards for real-time performance metrics and customer satisfaction tracking
Smart Integration with Logistics Networks, providing accurate ETA forecasting, delivery route optimization, and Saber compliance.
This initiative aligns with OSIT’s ongoing mission to support enterprise and logistics leaders in Saudi Arabia with tailor-made digital transformation solutions that meet the evolving expectations of today’s customers.
This collaboration also includes plans to roll out multilingual AI assistants, scalable cloud infrastructure, and predictive delivery intelligence—setting a new standard for customer experience in Saudi Arabia’s logistics industry.
🔗 Stay tuned as we launch the first phase of the new Deliverist Customer Portal by June 2025.
For partnership inquiries or platform demos, contact us at [email protected]